About Us:
Wasoko (“people of the market” in Swahili) is transforming communities across Africa by revolutionizing access to essential goods and services. We are East Africa’s biggest digitized retail distribution platform powered by our own in-house logistics network. Tens of thousands of informal retailers across Kenya, Tanzania, Rwanda, Uganda, and Zambia) use Wasoko to order everyday essential goods and receive working capital financing.
The informal retailers of Africa today are the primary if not the only channel used by consumers to purchase essential goods worth over $600 billion per year. The fragmented infrastructure across large land mass, distributed but diverse population and rather a smaller basket size spend does not yet lend themselves to big basket retail or mass consumer ecommerce. Instead, the informal retail ecosystem is THE channel for building the plumbing for digital and consumer commerce across Africa.
This is Wasoko’s opportunity. Wasoko with its brand, scale and logistics network is best positioned to build the technology-leveraged rails to serve the 1+ billion African consumers through informal retailers. We are building a digital-first operating system for informal retailers, focusing initially on B2B distribution but quickly incorporating a host of other tools and services to help communities across Africa get more for less.
ABOUT THE ROLE
Role: Admin. Assistant
Department: People & Culture/HR
Locations: Dar es Salaam, Tanzania
We are seeking a highly organized and detail-oriented professional to join our TZ Team as an Admin. Assistant with People Management experience. In this role, you will be responsible for providing administrative support as well as a point of contact on HR matters to employees. Your primary focus will be ensuring efficient operations and creating a positive work environment. This position requires a strong background in Administration, HR, excellent communication skills, and the ability to handle multiple tasks simultaneously.
Key Stakeholders:
- Management Team
- People Team
- Finance Team
- Logistics Team
- Commercial Team
- Sales Team
- HQ/Branch Suppliers
- Local authorities
Duties & Responsibilities:
HR Operations:
- Coordinate and assist in the implementation of HR policies and procedures.
- Maintain accurate employee records and databases, ensuring confidentiality and data integrity.
- Managing employee records and ensuring all documents are in the personal files and updating employee details on the company HR systems.
- Administer and track employee benefits, including enrollment, changes, and terminations.
- Support the recruitment process by screening resumes, scheduling interviews, and coordinating onboarding activities.
- Provide guidance to employees on HR-related inquiries, policies, and procedures.
- Collaborate with the People team and management to develop and implement employee engagement initiatives.
- Support employee communication efforts by creating and distributing internal communications, newsletters, and announcements.
- Organize and conduct employee surveys and feedback sessions to gather insights and identify areas for improvement.
- Managing the salary advance, Casuals, and internship payroll.
Office Management:
- Oversee the management of the Officer, including maintenance, repairs, and inventory management.
- Coordinate housekeeping services and ensure cleanliness and functionality of all facilities.
- Monitor and manage lease agreements, contracts, and relationships with landlords or property management companies.
- Address and resolve any issues or concerns related to the office promptly and effectively.
Administrative Support:
- Provide general administrative support to the Tanzania team, including managing calendars, scheduling meetings, and handling travel arrangements.
- Coordinate and organize company events, team-building activities, and employee recognition programs.
- Assist in the preparation of presentations, reports, and other documentation as required.
- Maintain office, houses and warehouse supplies inventory and order necessary items when needed.
The following experience is preferred:
- Tertiary Education in HRM or Business related studies from a recognised institution.
- 1+ years’ experience in a similar position
- Must be adept at problem-solving, including being able to identify issues and resolve them in a timely manner.
- Must possess strong interpersonal skills.
- Ability to effectively communicate and collaborate with a diverse range of people.
- Must be a flexible person with the ability to work with minimum supervision.
- Must have analytical and people skills.
- Must be very organized and good at time management.
The following personal qualities are preferred:
- Ability to deal well with complexity and ambiguity, including excellent flexibility and adaptability.
- Commitment to the highest standards of quality.
- Excellent planning and organizational skills.
- Ability to learn quickly in a highly dynamic and fast-moving environment.
- Excellent emotional intelligence, including empathy, awareness and the ability to develop highly collaborative relationships.
- A skilled influencer and decisive thinker with the courage to raise challenges with credibility and sensitivity.
- Action-orientated, entrepreneurial and innovative.
- A commitment to Wasoko’s mission and values.
- Female Candidates are highly encouraged to apply.