Product Manager - Payments

About Us:

Wasoko is transforming communities across Africa by revolutionizing access to essential goods and services. By connecting small brick & mortar retail merchants to the digital economy, we fix inefficient supply chains and provide services previously unavailable to informal businesses. Wasoko aims to provide everything a merchant needs, with no wholesalers or banks necessary.

Thousands of retailers across East and West Africa use Wasoko's mobile ordering and delivery platform to receive the goods they need as quickly and cheaply as possible while also accessing growth financing for the first time. We’re looking to grow our team with highly talented and motivated employees who are excited to work in a fast-paced and dynamic startup environment.

Role: Product Manager - Payments, reporting to Sr PM Financial Services

Wasoko is seeking an experienced, data-driven & highly technical product management professional with an extensive background in building solutions for small businesses including payment solutions and mobile wallets.


  • Nairobi, Kenya (HQ)
  • Fumba, Zanzibar (Innovation Hub)
  • Bangalore, India
  • Dar es Salaam, Tanzania
  • Kampala, Uganda
  • Kigali, Rwanda
  • Abidjan, Côte D’Ivoire
  • Dakar, Senegal

Duties & Responsibilities:

  • Take charge of the product vision and plan the roadmap for implementing innovative payment solutions for Wasoko’s customers across the African continent.
  • Liaise, negotiate and partner with mobile network operators, banks and payment aggregators to get the most performant and cost-effective payment integrations for each of Wasoko’s local markets.
  • Run frequent field trips and in-person user research to deepen your understanding of the target personas and how they prefer to pay and what it would require to get them to pay digitally rather than in cash.
  • Lead sprint execution in collaboration with engineering management.
  • Communicate & coordinate diligently with technology stakeholders.
  • Plan and orchestrate feature releases in collaboration with Product Marketing.
  • Measure & report success on implementations.


The ideal candidate has ≥ 5 years of experience in designing & implementing, and/or integrating third-party software for

  • Mobile money payments
  • Mobile wallets
  • Mobile banking
  • Loan disbursements and collections

in the context of small business software solutions for developing countries or emerging markets.

In-depth experience with

  • low connectivity environments
  • low-quality smartphones and feature phones

is of great importance to this role.

In addition, the ideal candidate possesses the following skills, traits & qualifications:

  • University degree in Business, Computer Science and/or relevant equivalent experience
  • Expert in agile product management practices and tools
  • Experienced in developing applications for low-end devices and poor connectivity environments
  • Excellent verbal & written communication skills
  • Diligent and forthcoming collaborator across multi-disciplinary teams