Wasoko is modernizing informal retail across Africa by connecting small shops directly to suppliers through a digital ordering platform for free same-day delivery with additional financial services to help them grow. These retailers are home to over 90% of consumer purchases and Wasoko is dedicated to bolstering these businesses by providing them with the technology-enabled solutions they need to thrive.
We are seeking a talented and motivated candidate to join our team as a Field Rep.
Position: Field Rep - 2 Positions
Wasoko is looking for a Field Rep to work closely with our customers, the field Rep will be responsible for acquiring new customers and reactivating inactive customers.
Reporting to the Branch Sales Manager.
● Proven experience in field sales.
● Able to multitask.
● Able to relate with customers and solve their issues.
● Smartphone and computer literate.
● Ability to follow established procedures and practices and read the instructions.
● Good communication skills.
● Good problem-solving skills
Duties & Responsibilities:
● Go to the field every day to recruit new customers
● Drive revenue and customer retention through customer relationship management
● Assist the delivery agents on customer order generation, as well as customer experience management.
● Help our customers navigate both our product portfolio and services
● Drive customer satisfaction, through effectively solving their complaints.